The estimated delivery time is 4-7 business days after the payment of the carpet is received. You will be notified once your order has been shipped. Email us at [email protected] if you don’t receive your order within 15 business days.
*Please note: This is applicable only for non-custom orders
Custom order: For a custom rug, the delivery timeline depends on the making time. The making time depends on the number of knots per inch, and size of the rug. Carpetlive team will guide you with an estimated delivery time at the time of placing the Custom Order.
International Shipping:
For carpets in stock, it will take 2-3 weeks after payment is received.
For a custom order, Carpetlive team will assist you with delivery time depending on size, quality of the rug.
Returns
The carpet will be delivered within 4-7 days from the time you place an order.
You can exchange the carpet within 5 days of delivery. We will get the carpet picked up on your behalf from your home at a mutually decided time.
The carpet must be in its return packaging.
Once received, we will go through a quality check. If the carpet is in the same condition, we will initiate the exchange process immediately.
Jute rugs are beautiful and eco-friendly, but they require some special care to keep them looking their best. Here are some general care instructions for jute rugs: Vacuum regularly: Use a vacuum cleaner with a beater bar or brush to remove dirt and dust from
CarpetLive has something exciting in its store for August! To celebrate the joy of #AmritMahatosav, we bring you an exclusive offer. Now shop for any carpets or rugs you choose and get a flat 15% off on the total purchase. Yes, you read that right!
